If none of the above working, you can wait till your phone battery drains and it turns off automatically.Then, release the buttons and hold down "Power" button until the screen turns on.Now you can try opening the app, it may work fine. Press and hold down the "Home" and "Power" buttons at the same time for upto 10 seconds. Try Hard reboot in your Android mobile.Then you close the app that has this issue. You just need to press the recent applications menu (usually the first left button) in your phone. Most of the times, it might be a temporary loading issue.Usually when you open an app, you will see a black screen for few seconds and then app will crash with or without an error message.
It is one of the most common problem in android operating system. Consult with your mobile service provider regarding the use of a video streaming app and how it may affect your plan.Common HomeSafe View App Problems and Troubleshooting Steps ✅ I'm getting black screen / white screen (blank screen) when I open HomeSafe View? If you exceed any plan limits you may incur additional usage charges. When using 3G/4G, the video from your DVR will likely be considered "downloads" by your phone service provider and will contribute to any download limit your phone data plan may have. Note: This app uses a data stream that will connect to your Swann DVR via 3G/4G or WiFi. Other Swann DVR models will not work with this app. Note: Current model handsets and tablets are recommended for high resolution playback and live viewing more than 8 cameras at once.Ĭurrently supported DVR models (x will be 4, 8 or 16 channel depending on your model): Play back stored recordings from your DVR on your handset or tablet (requires high upload speed internet)Ĭapture video from your camera live view to your Phone to play back laterĬapture single and multi still images and save these to your Phone's picture libraryĬontrol PTZ (pan, tilt, zoom) cameras remotely Multi-channel viewing with up to 16 cameras on screen at the same time (16ch view works best on tablets) HomeSafe View supports the following features: HomeSafe View: Live Swann DVR viewing on your Android phone
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